LIFECYCLE & AUTOMATION · BUILD LOYALTY & LIFETIME VALUE
Every customer,worth more.
Be the brand they come back to.
Email, CRM, marketing automation and data analysis. The connected system that understands your customers, anticipates their needs, and grows loyalty at every touchpoint. First-time buyers become repeat regulars; repeat regulars become lifelong advocates.
WHAT WE DO
From first clickto lifetime value.
Email & CRMWelcome, nurture, abandoned cart, win-back. Every message earning its place in the inbox.
Marketing automationKlaviyo, HubSpot and platform builds. The flows that trigger on behaviour, not calendar dates.
Segmentation & dataFirst-party data, audiences and personalisation that make every send more relevant.
Analytics & attributionGA4, server-side tracking, multi-touch. Proof of what's actually driving growth.
Loyalty & retentionSubscriptions, loyalty programmes and repeat-purchase strategies that compound customer value.
Reporting & dashboardsLooker Studio dashboards and monthly deep-dives. Insight your team can act on.
SELECTED WORK
Loyalty thatcompounds.
WORLD OF WEARABLEARTSelling Out WOW with Agile Strategy3,708% ROAS across multi-channel campaigns.
FOOTBALL CENTRALScoring 91.1% Revenue Growth for Football CentralE-commerce strategy for NZ sport retail.
NZ ART SHOWMaking a Campaign a Work of Art for NZ Art ShowRecord-breaking 11,500+ attendance.
THE PARADIGM METHOD™ · THE 3 CSClarify. Create.Connect.Lifecycle & Automation keeps connect running, turning every customer relationship into compounding value, and learning from each one.
How we work →Make every customerworth more.
A free lifecycle audit of your email, automation and data.
Paradigm
A full-service brand, marketing and growth partner. Wellington-built, working nationwide across Aotearoa.
© Paradigm · Wellington, Aotearoa, New Zealand